Tech Support - Pullman Public Schools

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Tech Support

Welcome to Tech Support!

Need help with technology?

Parents/guardians, students, and staff members now have two options when entering a request for technical support. If you need assistance with your Chromebook, please make sure to check out the Chromebook FAQ section before contacting support. You can find the links below.

Send an Email to the Tech Department

You will get an immediate response from our system with a ticket number. Any replies to that email will be logged in our tasking queue. You will receive a message on any status change to the ticket. Closed tickets will automatically reopen should you reply to the "Ticket Closed" message.

Send a Tech Request Through the Tech Portal

Follow the on-screen instructions to submit a tech support ticket. The new web portal also has a Technology Ticket Status Check which you can use to check the status of previous support requests.

If you have submitted an email support request in the past, enter your email address used to create the ticket to see the current status.

Notice

At certain times of the year, especially the beginning and end of the school year, the IT team may be under heavy load. This may result in slower response times.

We are working hard to address the needs of both our families and teachers. Please be patient as we work through this challenge.

The Pullman School District Board of Directors and the Pullman School District shall provide equal educational opportunity and treatment for all students in all aspects of the academic and activities programs without regard to race, religion, creed, color, national origin, age, honorably-discharged veteran or military status, sex, sexual orientation (including gender expression or identity), marital status, the presence of any sensory, mental or physical disability, participation in the Boy Scouts of America or the use of a trained dog guide or service animal by a person with a disability. The district will provide equal access to the Boy Scouts of America and all other designated youth groups listed in Title 36 of the United States Code as a patriotic society. District programs will be free from sexual harassment. The following employees have been designated to handle questions and complaints of alleged discrimination: Civil Rights Coordinator and Title IX Coordinator, Assistant Superintendent, (509) 332-3144, [email protected], and Section 504/ADA Coordinator, Director of Special Services (509) 332-3144, [email protected]. 240 SE Dexter Street, Pullman, WA 99163. Applicants with disabilities may request reasonable accommodations in the application process by contacting the Personnel Coordinator at (509) 332-3584. Title IX inquiries may also be directed toward the U.S. Department of Education, Office for Civil Rights (OCR): https://www2.ed.gov/about/offices/list/ocr/index.html. Information about the nondiscrimination and sex-based discrimination policies and grievance procedures, and how to report a concern or complaint: https://www.pullmanschools.org/families/hib-and-discrimination/discrimination_sexual_harassment. Website by SchoolMessenger Presence . © 2024 SchoolMessenger Corporation. All rights reserved.