Have a question? You can click on the question mark in the top right corner of the desktop version or the Help tab on the app (tap the triple bar icon at the top left) and select ‘Help Articles’ to find answers to most of your questions.
You can also contact info@psd267.org or call Courtney Hodge at ext. 1114 for assistance.
Emails that would typically be sent to a “staff-all” maillist in Outlook will now be sent to the staff pages in ParentSquare. This allows staff to determine how and when they prefer to receive communications.
Small group or 1-to-1 communications can either be sent via email (Outlook) or through direct messaging in ParentSquare. Direct messaging via ParentSquare will send an instant message to the user as an email, text, and/or app notification depending on the users’ settings.
Yes. Staff must register their accounts first before utilizing single sign-on. Staff can register their account with an activation link (email info@psd267.org to have one sent to you) or you can go to ParentSquare and register with the phone number on file with the district or your work email address
Instant communications are sent to the user instantly. If you set your preference to receive communications as a digest, you will receive all communications once-a-day at the users preferred time in one single email.
StudentSquare is available for students in grades 9-12.
Yes. You can set office hours under ‘My Account’ which can be found in the top right-hand corner of your screen under your name.
You may have two separate accounts: a parent account with a personal email and a staff account with your school email. The district can merge your staff and parent account so that you have access to your children and school under one single account. Please email info@psd267.org and include the emails and phone numbers that you’re using.
No. The district does not have a contract with Remind and Skyward does not provide translation for our families as required by House Bill 1153.
Starting the 2023-24 school year, districts are required to bring their practices into alignment with the new language access legislation. Effective two-way communication in the parent/guardian's preferred language must be a top priority for school/district communications. As a result, all school-to-home communications must be streamlined through ParentSquare.
Yes. If you have parents/guardians who have contacted you about a sign-up but have not signed up in ParentSquare, you can add these users manually. Login to ParentSquare and go to the signup post that you’d like to add the parent to. Then, on the sign-up post, click “Add Someone” above the sign-up button next to the time slot or item you’d like to sign them up for. Search for the user, highlight the name and click save!
If you would like to contact a few of your parents without posting to the entire class, use the messaging feature. Select "Messaging" from the left sidebar on the homepage. Here, you can select either a single parent to message, or multiple parents. Just begin typing their name in the recipient field, and they will appear as an option. If you select more than one recipient, the choice will come up to have a private message or a group message. A private message will create individual threads to each recipient, whereas a group message will create one thread where all recipients can communicate.
ParentSquare offers the capability to ask for both parent volunteers and items on ParentSquare. Please go to “New Post” and create a post about your class project. Then, in the left sidebar you can select both "Ask for Items" and "Request Volunteers." Next, input the items and amount you need, as well as how many volunteers you need and what activities they will be doing. Once you are finished, click "Post Now" and watch your sign up fill up.
Go to Add-Ons>Conference Sign Ups and on the first page of the conference sign up, select any class to start. Go through and input the information according to your preferences, deleting any time slots that don't work for you. Finally, on the third page, you can delete the original class you chose, and select the classes and groups that you would like to hold the conferences for.